Home/Services/Social media management
Show up where your town already scrolls
In a regional town, people buy from faces they recognise. Social media is where they get used to yours, long before they need you, and where they remember you afterwards.
Social media management works on the highlighted part of the path: "They look you over" and "They come back".
01 · What we do
The work, in plain terms.
A month planned at a time
A calendar built around your business: finished jobs, new stock, the team, the season and what is on in town.
Made from your own footage
A few minutes of phone video from you each month becomes several posts, clips and stories. Real work beats polished stock every time.
Comments and messages
Answered promptly and politely. A question left hanging on your page is seen by everyone who visits it.
You approve first
Nothing is posted until you have seen it and said yes.
02 · Straight talk
What it will not do.
Followers are not customers, and we will not chase a follower count for its own sake. The ACCC also holds a business responsible for what appears on its own pages, including misleading comments from others, so we watch those too.
03 · What you see
The numbers you get each month.
Reach, messages, profile visits and which posts people responded to, with what we will change next month.
Every figure comes with its source and its date. Your accounts stay in your name, so you can check any of it yourself.
04 · Questions
What owners ask us.
Which platforms should we be on?
Usually one or two, done well. Facebook is still where most regional communities talk. Instagram suits visual trades and food. We choose after looking at where your customers are.
Do we have to film ourselves?
A little. You do not need to appear on camera. Hands, tools, the shop floor and the finished job are enough.
Can you post offers and sales?
Yes, with the conditions stated clearly. The ACCC applies the same consumer law to social media as to any other advertising.
Start here
Where are you losing customers?
Ask for a business check. We follow the same path your customers take, from their search to your door, and show you in plain English where they drop off.