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The call you miss is usually a customer
A tradie on a roof, a café in the lunch rush, a shop with one person on the floor. When the phone rings and nobody can answer, many callers simply try the next business. An AI agent picks up.
AI voice and text agents works on the highlighted part of the path: "They get in touch".
01 · What we do
The work, in plain terms.
Built around how you work
We map the questions callers ask and how you want each handled. There is no template.
Calls and messages, any hour
By voice or text, after hours and when you are busy.
Details and bookings
The agent takes the caller's details and can book straight into a calendar. Booking into other software depends on what that software allows, so we check first.
Honest about what it is
Callers are told they are speaking with an AI, and anything it cannot handle is passed to you.
02 · Straight talk
What it will not do.
This is a new service for us and none is live yet, so every agent is built and tested alongside the business it is for before it speaks to a real customer. It will not suit every business, and we will tell you if we think it does not suit yours.
03 · What you see
The numbers you get each month.
Calls and messages handled, bookings and call-back requests taken, and the questions it could not answer.
Every figure comes with its source and its date. Your accounts stay in your name, so you can check any of it yourself.
04 · Questions
What owners ask us.
Will customers know it is not a person?
Yes. It says so at the start of every call and conversation.
What if someone has an urgent problem?
It follows the instructions you set, such as transferring the call or sending you an immediate message.
Can it quote prices?
Only the prices and wording you approve. Anything else is passed to you.
Start here
Where are you losing customers?
Ask for a business check. We follow the same path your customers take, from their search to your door, and show you in plain English where they drop off.